One platform connecting everyone in a claim.
A digital ecosystem for property restoration and repair claims.
What is ClaimLogik?
ClaimLogik is a cloud-based claims management platform connecting everyone in a property insurance claim. It dramatically improves efficiency and provides a better customer experience by enabling clear line of sight to the activities and status of your claims, from first notice of loss all the way through to claim completion.
ClaimLogik is the world’s first digital platform that includes both Claims Management and Stakeholder Management capabilities from first notice of loss all the way through to claim completion.
Addressing the Need
ClaimLogik was built based on the concept of “one claim, one team”. Historically, the claim process has been divided into many parts with processes handled by different, disconnected people. Using ClaimLogik, all claim processes and participants are tied together through the platform, enabling clear line of sight to the activities and status of the claim. There is no question about who has responsibility for various parts of the claims process, the activities that need to be performed, the outcome expected and the actual impact on claim handling speed, cost and service.
ClaimLogik is built to support the core activities of personal and commercial property claims adjusting and supply chain management. It is flexible and allows you to configure workflows and business rules to support company-specific products, geography and customer expectations.
Our vision is for an integrated marketplace that enables all stakeholders of an insurance claim to interact collaboratively and deliver best in class Cost, Quality & Lifecycle outcomes.
All stakeholders in a claim will have full insight and transparency into the status, activities and next steps at all times. This is facilitated by an integrated technology solution that gives each stakeholder their own access to relevant claims information.
This integrated marketplace will drive best in class processes enabling each stakeholder to focus on what they do best. Through intelligent triage/scoping, accurate pricing, defined processes, stakeholder communication and performance based supplier management, the best outcomes will be obtained.
Increased customer satisfaction will result in better client retention for Insurers, Brokers and Suppliers alike.
Accurate pricing at the start of a claim and the continued downward pressure on cost will result in better reserving and better loss ratios for Insurers and Underwriters.
This will create a claims network that is…